Desktop Support Technician II -Camden, NJ

Desktop Support TechProvides day-to-day technical support to employees for internal desktop systems software and hardware. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. Installs, configures, and troubleshoots desktop systems, workstations, servers and network.

The Team Lead Level applies job skills and company policies and procedures to complete a variety of tasks. Leads others and works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives and communicates to team instructions on routine work, and detailed instructions on new assignments.

Administrative management duties of personnel may include time and record keeping, compliance review, overseeing work assignments, scheduling of team.Analytical, interpersonal, communication, organizational, numerical, and time management skills to meet position objectives. Proven ability to multitask effectively while maintaining high quality. Ability to work independently and as part of a team in a dynamic environment.

Ability to effectively direct the work of others. Must display patience and understanding when dealing with difficult customers (both internal and external) and must be able to resolve difficult interactions effectively. Must possess a commitment to providing exceptional customer service.Schedule: M-F 8-5pm, some OT and oncallStart ASAPMIN needed:CompTIA A+ and 4 years expClient Laptop/Desktop Warranty Certified and 4 yearsIBM/Lenovo Laptop/Desktop Warranty CertifiedDeskside exp 4 + years Kindly share your resume with answers: Q1: How soon you are ready to start Q2: For submission; kindly share MM/DD of Birth (no year)