Desktop Support TechnicianLocation: Akron, OHHours: Monday through Friday 7:30 AM to 4:30 PMPay Rate: $19-$22/hrResponsibilities:Unbox the device (laptop)Power up the device and install Windows updates and driversInstall any required applicationsInstall, move, add and change (IMAC) the device in ServiceNowRe-box the devicesCreate shipping labels and fix to boxShip the devices to end-userMonitor calls, incidents and requests using client provided ServiceNow toolQualifications:1+ years of experience installing Windows on laptopsMust have excellent customer service skillsStrong Windows 10 and MS 365 experienceA+ certification is a plus