Job TitleResponsibility Machine configuration/Software break-fix (Windows Os-Apple IOS) Deskside support services (deskside and remote) Hardware break/fix (Client-Dell-Apple). Onsite hardware repair Client incident updates (in person/on the phone/ Service Now) Process parts ordering and returns• What are the TOP 2 required skills that candidates must have? Deskside software/hardware and customer support experience• What will the work schedule be for this position?
(M-F? 8-5? Overtime?
On-call?): M-F 8am–5pm• How many overall years of experience should this person have? 2+ years of deskside support experience• Do they need any specific certifications or education? A+, Client, Dell• If contract to hire what is the conversion rate?
$24.35• How many miles per day will the contractor be driving? N/A• What is the exact work location or city, state, or zip? 4692 Millenium Drive Belcamp, MD 21017