Unknown Company

Desktop Support tech

mn • Posted 3 days ago
Onsite Full Time General

IT Support SpecialistRequired to travel different branches of the bank scattered across MN to support the end users with IT related issues. Should drive.Hardware support: Installing, configuring, and maintaining end-user devices like laptops, desktops, tablets, printers, monitors, docking stationsSoftware support: Installing, configuring, and troubleshooting and fixing the softwarePrinter support: Install configuring printers at branches and on end points.Service Management: Good knowledge of ServiceNow ticketing tool to track, monitor and update the tickets assigned.IMAC execution for all EUC hardware and softwarePatch Management, vulnerability management: Install security patches to remediate vulnerabilitiesEUC Asset Management: Managing and maintaining inventory of all hardware in stock room and update the status in ServiceNow CMDB.Basic knowledge of networking devices like switches, routers, IP configurations, access points etc.

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