Desktop Support Technician L2Location of work: 1627 Cole Blvd, Lakewood COWe are currently hiring for an experienced onsite Desktop Support Technician L2 to support our customer {Name} at their location in Lakewood, CO. A Desktop Support Technician L2 provides technical assistance to customers regarding various hardware and software applications. Their main duties include troubleshooting and diagnosing different technical issues, assessing and understanding user needs and issues and recommends technical fixes to end users.Qualifications for Desktop Support Technician:Hands-on experience with Windows/Mac OS environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsAbility to perform remote troubleshooting and provide clear instructionsExcellent problem-solving and multitasking skillsCustomer-oriented attitudeL2/L3 Desktop technician 7+ years of experience supporting and troubleshooting Windows-based systemsExperienced in imaging and deploying computersVery experienced in O365 products, particularly MS TeamsAbility to work with minimal direction/supervisionMUST HAVE:Hardware/Software SupportApple - 7 years of ExpDeskside Support Experience - 7 years of expImaging Experience - 7 years of expMicrosoft Windows - 7 years of expNetworking Experience - 3 years