Responsibilities Troubleshoot hardware and software problems with Apple and Windows products, including desktop and laptop hardware Assist with AV setup for internal meetings and events Support and assist employees using AV systems, both onsite and remote, including Google Meet, Zoom and Teams, chrome device management, projectors, audio and video conferencing Image and deploy laptops and desktops using standard MDM deployment tools (JAMF, Ninja1, and AirWatch)
Requirements AV support experience Experience with administration of Apple computer products using enterprise management tools Knowledge and hands-on experience managing Windows laptops and desktops Experience using and managing ticket-based enterprise workflow management systems, particularly ITIL Service Desk software and Confluence Strong macOS hardware and software troubleshooting experience
Desktop Support Specialist (Remote) in nashville at Unknown Company
This position is listed as full time and able to be worked remotely.