Job Details:
- Job Title: Customer Support Technician
- Job ID: PR1009587-R207878
- STATE CLIENT
- Location: Boca Raton, FL
- Duration: ASAP – June 30, 2027
- Work Schedule: Onsite (Monday–Friday, 7:00 AM – 6:00 PM) with after-hours on-call rotation
- Interview: TBD
Job Description:
Seeking an entry-level IT Customer Support Technician to provide onsite and remote technical support for enterprise hardware and software environments. The role includes installing, configuring, troubleshooting, tracking assets, documenting, administering Active Directory, supporting MECM, supporting Office 365, assisting with audiovisual/video conferencing, and collaborating with IT teams to deliver exceptional customer service.
Required Skills:
- IT Help Desk / Desktop Support
- Windows 10/11
- Active Directory
- Microsoft Endpoint Configuration Manager (MECM)
- Office 365 (Outlook, Word, Excel, Teams)
- Hardware & Software Installation/Troubleshooting
- Printers, Scanners & Mobile Device Support
- Strong Customer Service & Communication Skills
Preferred Skills:
- Microsoft Teams, Zoom, GoTo Meeting
- Microsoft Teams Rooms / Audio-Visual (AV) Support
- Enterprise IT Support Experience
- ServiceNow
- Relevant IT Certifications or Degree
Desktop Support Specialist in Boca Raton at Infojini Inc
This position is listed as full time and able to be worked remotely. It was posted yesterday.