Requirements
- 5–7 years of IT experience in desktop or end-user support.
- Hands-on experience with Office 365 troubleshooting and administration.
- Strong knowledge of Windows 10/11 and macOS platforms.
- Experience imaging and deploying devices (Windows Autopilot, Intune preferred).
- Familiarity with networking fundamentals (TCP/IP, DHCP, DNS, VPN, Wireless).
- Experience in productivity tools (Word, Excel, PowerPoint, Outlook).
- Strong organizational skills with ability to prioritize multiple tickets and requests.
- Excellent interpersonal and customer service skills with a problem-solving mindset.
- Experience working in a help desk or call center environment preferred.
- Certifications (MCP, CompTIA A+, ITIL Foundation) preferred.
- Must be able to lift up to 50 lbs.
Desktop Support Specialist in Hopewell at Sira Consulting, an Inc 5000 company
This position is listed as full time and onsite. It was posted 3 days ago.
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