Unknown Company

Desktop Support

herndon, va • Posted 3 days ago
Remote Full Time General

IT End User Support SpecialistQualifications: Ideal candidate will have minimum 3 years of experience providing IT end user support. Fields service requests, manages end user expectations and escalates where necessary. Troubleshoots connectivity issues for devices (mobile and laptops) and applications.Requirements:Provides day to day support for Windows 10 (with some Mac and Linux) usersActive Directory account creation and account managementSupports desktop and laptop imaging via MDTSupports MS Office 365Supports remote VPN usersAsset managementBasic network troubleshooting

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