Desktop Support Engineer (Level2) / Deskside Services TechnicianJoin a Global Leader in Workforce Solutions – Net2Source Inc.Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+.
Our mission? To bridge the talent gap with precision—Right Talent. Right Time.
Right Place. Right Price.Role Name: Desktop Support Engineer (Level2) / Deskside Services TechnicianLocation: Marion, IL 62959Duration: 12+ MonthsPay Rate: $20/hr to $25/hr on w2 (Negotiable)Note: We need candidates who are good with below terms.Looking for stable jobs.Open for Contract to Hire in future.Don't have any vacation plans for next 3 months.Ready to go 5 days onsite in office.Qualifications:3+ years of experience as Deskside Support Specialist (hardware configuration & support)Proficient in troubleshooting experience with Windows OS, Active Directory, O365 Suite of ApplicationsPrior experience troubleshooting utilizing remote support toolsPrior ServiceNow ticketing system experienceAbility to troubleshoot first call resolutions while being able to multi task hardware related issuesPrior experience in imaging workstations (desktops/laptops)VPN and VDI support experience requiredSupport End-User projects supporting IT & business operationsEffectively work with cross functional teams to deliver on IT & business objectivesSupport Installs, Moves, Adds, & ChangesCall center support experience, preferredPrior inventory management of corporate assets requiredPrior enterprise printer support requiredExceptional communication and interpersonal skills, with the ability to interact effectively & professionally with employees at all levels of the organizationAbility to lift 25 lbs.Responsibilities:Day to day varies from phone/email, project-based workResponding to calls, tickets and emails to troubleshoot reported issues in a helpdesk environmentAnswering tickets via phone/email/chat and own resolution of all incidents & requests to closureTroubleshooting, monitoring, and maintaining desktop hardware and support of business applicationsSupport new hire deployments, as well as, RTO projects and office movesNetwork connectivity troubleshooting & control room supportMaintaining hardware inventory in designated site pantry & inventory management toolsShipping and receiving of assetsSupporting remote workforce – troubleshooting and diagnosing root cause of issues to resolutionWhy Work With Us?We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact.
Think work-life balance, professional growth, and a collaborative culture where your ideas matter.Our Commitment to Inclusion & EquityNet2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.Awards & Recognition· America's Most Honored Businesses (Top 10%)· Fastest-Growing Staffing Firm by Staffing Industry Analysts· INC 5000 List for Eight Consecutive Years· Top 100 by Dallas Business Journal· Spirit of Alliance Award by Agile1Regards, Rahul Bansiwal #INDTECH