Application Support/Support DeskThis position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.Excellent customer service skillsExcellent written and oral communication skillsStrong organizational skillsStrong interpersonal skillsStrong analytical ability to troubleshoot complex problemsSolid Microsoft environment knowledgeSolid understanding of TCP/IP and networking principlesDesire to learn and be part of a team