Desktop SupportLocation: Irving, TX (Onsite) Duration: C2C / W2 Contract Experience: 6+ YearsJob DescriptionActive Directory Users/Computer ManagementHardware and software troubleshooting on desktop/laptops with Windows and Mac OSPowershell scriptingWindows/MAC OS deployment, Patching, Application packaging using MDT/IntunePrinter ManagementStrong Understanding on Compute skillsConfiguration of Network setupStrong Problem Solving and Analytical skillsExcellent communication (written/oral) & presentation skillsAbility to interact with internal/external usersHighly committed to meet the business objectivesAbility to build and maintain strong working relationshipsITIL knowledgeProven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleHands-on experience with Windows/Linux/Mac OS environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsAbility to perform remote troubleshooting and provide clear instructionsExcellent problem-solving and multitasking skillsCustomer-oriented attitude