Desktop Support TechnicianWe are hiring a Desktop Support Technician for a large financial services client. This is an excellent opportunity for an early-career IT professional who enjoys hands-on technical work, helping end users, and being part of a collaborative, fast-moving team. You'll play a key role in keeping systems, devices, and users up and running in a fully onsite environment.
If you're looking to strengthen your desktop support skills, gain long-term stability, and work alongside a supportive team, this role is for you.This long-term, onsite opportunity offers consistent hours, meaningful hands-on experience, and the chance to build a strong foundation in enterprise IT support while working with a collaborative team. Apply today to take the next step in your IT career!Key Responsibilities:Provide onsite desktop and technical support to end usersTroubleshoot hardware, software, and peripheral issues using ticketing systems (ServiceNow)Support Windows 10 environments and Microsoft Office/365 applicationsManage user accounts and access via Microsoft Active DirectoryPerform desktop imaging and deployments (MDT, LTI, ZTI)Support printers and peripherals (HP, Canon, Toshiba)Deliver excellent customer service with patience and a team-first mindsetWork efficiently in a fast-paced, service-oriented environmentQualifications:1+ year of experience in desktop or technical support (or equivalent hands-on experience)Working knowledge of Windows 10, Active Directory, and Office 365/OutlookFamiliarity with ticketing systems such as ServiceNowStrong interpersonal and customer service skillsAbility to work onsite, full time, during day-shift hoursLegally authorized to work in the United States without current or future employer sponsorshipCompensation and Benefits: The pay rate for this position is between $20.00 and $24.75 per hour. Please note that the final rate may be contingent on experience and other factors.Everforth Apex Systems is an equal opportunity employer.
We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.