Desktop Support ManagerLocation: Southfield, MIOnsite 5 days a weekDeskside associate Level 1.5 with experience in imaging, laptops/desktop troubleshooting, resolving printer issues, shipping, field service & receiving equipment, etc.Should have over 4 years of experience in deskside support.Imaging using Pix boot, SCCM/Intune.Experience in resolving Active Directory 360 issues.Experience with Bitlocker, MFA & Google DUO.Experience with autopilot.Experience in resolving Level 1/Level 2 password, access & general laptop issues.Must have experience in supporting hybrid/remote users in a large enterprise environment.Graduation or equivalent degree is mandatory.