Job Description:
Desktop Support/IT Deployment professionals for an Epic Go-Live project.
Responsibilities:
- Deploy, install, configure, and validate IT devices and peripherals.
- Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
- Provide hands-on IT support during the Epic go-live period.
- Troubleshoot hardware, connectivity, configuration, and deployment issues.
- Perform post-deployment stabilization and hypercare support.
- Coordinate with project teams, site personnel, and end users to resolve issues quickly.
- Maintain a professional and customer-focused approach in a healthcare environment.
Required / Preferred Experience
- IT hardware/device deployment experience.
- Desktop, deskside, or field support experience.
- Printer/scanner installation and troubleshooting.
- Workstation and peripheral configuration.
- Basic network/connectivity troubleshooting.
- Healthcare or hospital IT experience is preferred.
- Epic go-live or clinical application deployment experience is a plus.
- Experience providing hypercare/post-go-live support is a plus
Key Skills:
• IT hardware amp; device deployment
• Desktop / Deskside / Field Support
• Workstation, printer amp; scanner setup
• Basic network troubleshooting
• Hands-on Epic Go-Live support
• Post-deployment / Hypercare support
Desktop Support/IT Deployment in Bardstown at TECEZE
This position is listed as full time and onsite. It was posted today.