Desktop Support EngineerLocation: Windsor Locks, CTDuration: ContractSkills Required:Proficiency in EnglishExcellent communication skills, handling customers and matching the paceUnderstanding of EUC role, Filed servicesMust have a good experience in Image ManagementExpertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.Expertise in maintaining and troubleshooting the Windows (client and server) operating systemStrong knowledge of Windows10 (client) operating systemsGood knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.Experience with managing iOS, Windows & Android devices in a Global environment.Process knowledge on ITIL