Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location
- Jopin, MO
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: U.S. Citizens and Green Card Holders Preferred
Role Overview
We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location.
This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required. Availability and responsiveness are essential for this role.
Key Responsibilities
? Provide on-site desktop and IT support for end users at the client location.
? Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
? Install, configure, and maintain hardware, operating systems, and enterprise software applications.
? Support network connectivity issues, including LAN troubleshooting.
? Assist with device setup, replacement, and hardware installations.
? Perform basic network troubleshooting using console access when required.
? Document service activities and communicate updates to the service delivery team.
? Follow client IT policies and security procedures while performing onsite tasks.
Required Skills
? Strong knowledge of Windows operating systems and desktop environments
? Experience in hardware troubleshooting and replacement
? Basic understanding of networking (LAN connectivity, switches, routers)
? Ability to diagnose and resolve desktop, printer, and peripheral issues
? Good communication and customer service skills
? Ability to work independently in onsite support environments
Tools Required to Carry
Engineers must carry the following tools while attending onsite support requests:
? Windows Laptop
? LAN Cable
? Console Cable
? Screwdriver Toolkit
? Basic IT troubleshooting tools
Work Model
? On-demand / field support role
? Work assignments will be shared by the Service Delivery Team
? Engineers will be contacted via phone or email when support is required
? Engineers will receive site location, SPOC details, and reporting time before each assignment
? No guaranteed number of working hours
Contract Type
? Independent Contractor (1099)
Interested candidates are invited to send their resumes to:
Desktop Support Engineer(Dispatch/On call) in joplin at Unknown Company
This position is listed as part time and onsite.