Desktop SupportLocation: Cambridge, MA (Onsite) Duration: W2 ContractJob Description:Pharma Lab Benchtop Support; End user computing (EUC)System administrator for Lab computers and equipmentMust have experience in Transition of service from another supplier.Lab computers and equipment support experienceDesktop support, Operating Systems support, Customer ServiceKnowledge & Experience with Microsoft OS and related technologies.Extensive knowledge of IT hardware and software.Strong knowledge on network troubleshooting.Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.Knowledge of Linux a plus.Knowledge with SCCM Patching, Active directory, Antivirus tools etc.Must be proficient with imaging and creating images.Experience in Windows 10 deployment.Should have experience participating or leading an OS migration.Excellent written and oral communication skillsStrong customer-service orientation.Understand customer service and service delivery.Understanding of ITIL processes and ServiceNow Tool.Windows 10If you are interested, Please share your resume with below basic details:Full Legal NameCurrent Location with Zip CodeLinkedIn URLRegards,Ashish Rastogi Technical Recruiter | Syntricate Technologies Inc.Direct: Email: