Desktop SupportLocation: Annandale, NJ – Clinton Research Facility 08801 Duration: Contract Rate: DOESummary: Provide project support in 2022 to replace the anti-virus software across all workstations within a non-standard lab Research Network (Windows 95-10). Consult with Engineers, Scientists, Lab Technicians and project team to coordinate the anti-virus replacement.Primary Functions:Project technical support:Schedule workstations for anti-virus replacement; report progress to project teamBackup workstationsUninstall Symantec EndPoint Protection SoftwareInstall Sentinel OneTroubleshooting issues related to S1 deploymentMisc.Observe company safety & security guidelinesDocument all processes and procedures as needed and share findings with peersWork with external vendors as required to resolve issues, test solutions, and implement fixesAttributes:Effective engagement with IT support teams and project manager.The role is a customer-intimate support model and requires great communication skills and a strong focus on customer service.Ability to work independently to plan, organize and execute work across a large set of users and desktops.Motivated individual who is willing to drive project work to completion, be challenged and able to work under changing priorities/systems.Required Skills:Anti-virus Software for Windows desktopsPreferred: Sentinel One, Symantec EndPoint ProtectionBackup tools:Preferred: Ghost, Acronis, Symantec System Recovery, Veritas System Recovery, VeeamWindows desktop troubleshootingPreferred Skills:SCCMPowerShell, Batch, CMDAdvanced Desktop Infrastructure background
Desktop Support-Annandale, NJ Clinton Research Facility 08801 in annandale at Unknown Company
This position is listed as contract and onsite.