Desktop Support Analyst

Desktop Support Analyst
Multiple Locations - Re no, Nevada, Indianapolis, Indiana, and
Culver City, California (3 Openings)
Onsite
Responsibilities and Requirements
• Minimum 5 years direct experience as Desktop/Onsite Support/Local IT Engineer
• Strong Microsoft Operating System installation, asset management and troubleshooting
skills
• Strong experience in troubleshooting MS Office applications (Outlook, Word, Excel,
PowerPoint, etc.)
• Strong desktop support knowledge including hardware, software, and networking
concepts
• Log all calls on the call logging system
• Respond to inquiries from staff and help them resolve any hardware or software problems
• Maintain a log of any software or hardware problems detected
• Support users in the use of computer equipment by providing necessary training and
advice
• Administer hardware maintenance for all desktop IT equipment
• Assists in maintaining the operating system and security software utilized on the network,
including the addition of new users to the network and establishment of rights and privileges
• Refer more complex support issues to the IT Manager
Skills / Attributes Required
• Relevant desktop support experience within a commercial environment
• Expert level knowledge of Microsoft Office suite
Please send your resume and salary requirements to