Technical Analyst / Level 2 Full Time / CDW W2 Employee
CDW has an excellent opportunity for a Technical Support Analyst in Chicago, IL! In this role, you will support a multi-location organization with high-level end user support challenges. Serving as a Level 2 Support Analyst, you will be responsible for solving user challenges that are escalated from the Help Desk team.
3 years of Technical Support / Help Desk / Desktop Support
~2+ years of O365 Support – advanced knowledge, including basic administration experience
~ Active Directory – including complex user set-up experience
~ Experience supporting mobile devices
ServiceNow experience for both incidents and requests
Teams / Zoom collaboration audio / video conferencing support
Flexible based on experience, plus excellent benefits
CDW has an excellent opportunity for a Technical Support Analyst in Chicago, IL! In this role, you will support a multi-location organization with high-level end user support challenges. Serving as a Level 2 Support Analyst, you will be responsible for solving user challenges that are escalated from the Help Desk team.
3 years of Technical Support / Help Desk / Desktop Support
~2+ years of O365 Support – advanced knowledge, including basic administration experience
~ Active Directory – including complex user set-up experience
~ Experience supporting mobile devices
ServiceNow experience for both incidents and requests
Teams / Zoom collaboration audio / video conferencing support
Flexible based on experience, plus excellent benefits
Desktop ?Help Desk Technical Support in chicago at Unknown Company
This position is listed as full time and onsite.