Kitchen Department Managers are committed to the restaurant delivering high quality food to customers quickly, that food is always safe, food cost is controlled, and that all kitchen staff are trained in production procedures, including new menu items.
People Department Managers are responsible for making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. They also help Crew get off to a good start at the restaurant and engage employees through motivation and recognition.
Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.