Department Manager

Overview

Position is with an independent franchisee that operates a McDonald’s restaurant. The franchisee is the employer and responsible for all employment matters.

Responsibilities

• Lead shifts each week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure crew and managers deliver a great customer experience, handle sales promotions, and maintain front counter, McCafé, and drive‑through areas.
• Oversee kitchen operations to deliver high‑quality food quickly, maintain food safety, control food cost, and train kitchen staff on production procedures.
• Hire, train, and schedule qualified crew to meet sales and profit goals; recognize and motivate staff.

Qualifications

• Previous managerial experience in a restaurant, retail, or hospitality environment preferred.
• Positive team player with flexible schedule, enjoys fast‑paced environment.
• Must be 18 years or older.

Benefits

• College tuition assistance.
• Valuable job training.
• Retirement benefits.

Legal Notice

By applying, the candidate acknowledges that the franchisee is a separate employer and that all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling, are handled exclusively by the franchisee. The franchisee will receive all application information; McDonald’s USA will not receive copies of applications or be involved in any employment decisions.