Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast‑paced Entertainment Center. The Operations Manager will lead and manage a team while overseeing daily operations across our three businesses: food & beverage, bowling, and arcade. The role supports the GM and AGM in staffing and training, ensuring exceptional service and guest experience across all areas of service.
Requirements and Qualifications
- 1‑2 years of management experience
- Experience in Hospitality and/or Food & Beverage is a plus
- Willingness to work a flexible schedule, including weekends and holidays
Responsibilities
- Create an exciting and fun atmosphere to ensure great experiences for guests and team members
- Assist in hiring, training, coaching, developing, scheduling, and evaluating team members
- Adhere to core standards, HR policies, training, and safety requirements
- Drive best practices and lead process improvement initiatives
- Address service or customer issues of an operational nature
Why Join Our Team?
- Many advancement opportunities as we expand throughout the Southeast
- Family‑owned business that treats team members like family
- Encouragement to continue training with online resources
- Opportunities to give back to the community
- Fun work environment and teamwork culture
Perks We Offer
- Health & 401(k) benefits for eligible team members
- Bonuses
- Free bowling, laser tag & gameplay
- Monthly rewards
- Company‑wide contests
Stars and Strikes is an Equal Opportunity Employer.
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