Department Manager (Savoy, IL)

Overview

Location: 1335 Savoy Plaza Drive, Savoy, IL 61874. Buffalo Wild Wings is hiring Department Managers. We are a fast-paced, fan-focused brand that delivers the ultimate guest experience. World Wide Wings is a growing franchisee operating over 60 restaurants in 7 states. This role involves leading departments within the restaurant (Heart of House, Bar, and Hospitality), driving operational excellence, and supporting the General Manager to ensure safe, high-quality service and profitability.

Now hiring: Department Managers. If you love sports and delivering a top-tier guest experience, this is your arena.

What You’ll Do

• Lead and inspire Team Members to deliver top-tier service and memorable fan experiences.
• Coach, train, and develop your team to build an all-star lineup every day.
• Own execution across operations—from guest engagement to quality, speed, and accuracy.
• Maintain a clean, safe, and compliant environment across all areas.
• Bring energy to in-house promotions, local marketing, and fan engagement initiatives.

We’ll Provide the Playbook — Here’s What You Bring

• Knowledge : Solid understanding of restaurant operations, food safety, and responsible alcohol service.
• Experience : High school diploma (or equivalent) required; restaurant and/or leadership experience preferred.
• Mindset : Team-first, passionate about developing people, building culture, and leading by example.
• Energy : Thrive in a fast-paced environment, motivated, and bring enthusiasm to every shift.

Brag Factor & Perks

• You’ll be part of a high-energy brand with growth opportunities, competitive pay, and bonus potential.
• Perks include same-day pay options, manager bonus potential, flexible scheduling, team member discounts, and a fun, team-oriented atmosphere.
• Opportunities for growth and development within the company.

Department Manager Responsibilities

• Staffing, recruiting, interviewing, hiring, orientation, training, and ongoing development of Department Team Members.
• Coordinate with other Department Managers on hiring decisions and create weekly department schedules within budgeted labor guidelines.
• Develop action/development plans for direct reports and provide regular performance feedback and appraisals.
• Maintain training certifications, oversee MIT/WCT training, and ensure department readiness.
• Manage quality, service, guest experience, and adherence to food safety and bar operations standards.
• Monitor equipment and inventory; communicate repair needs and ensure timely fixes.
• Analyze performance metrics (GEM, QSCs, audits, P&L) and implement action plans to address issues.