Department Manager

Position

Department Manager at McDonald’s (owned and operated by an independent franchisee).

Essential Duties & Responsibilities

• Lead shifts every week, ensuring fast, accurate, friendly customer experience.
• Provide leadership to crew members and other managers during the shift to ensure quality, service and cleanliness.
• Plan shifts, monitor performance, take corrective action to meet McDonald’s standards.
• Monitor safety, security, and profitability.
• Communicate with next Shift Manager to help prepare them.
• Meet shift targets, complete paperwork on time, help departments meet goals.

Shift Manager Responsibilities

• Food Safety
• Internal Communication
• Managing team members
• Exceptional Customer Service including digital ordering
• Quality Food Production
• Daily Maintenance and Cleanliness
• Training
• Safety and Security
• Inventory Management
• People Practices (Recruitment, Retention, Engagement, etc.)

Qualifications

• Previous leadership experience preferred, ideally within restaurant, retail, or hospitality.
• Positive team player with flexible schedule.
• Passion for fast‑paced environment.
• Must be 18 years of age or older.

Physical Demands

• Work a schedule that fits restaurant needs.
• Stand and walk for long periods.
• Bend, stretch, twist or reach out.
• Use muscles to lift, push, pull and carry objects—occasionally up to 40 pounds, frequently up to 10 pounds.
• Perform repetitive motions.
• Hear sounds and recognize differences.

Benefits

• Great pay with yearly raises based on performance.
• Monthly performance updates and semiannual performance reviews.
• Paid Time Off.
• Education through Archways to Opportunity, including high school degree, college tuition assistance, English or Spanish classes.
• Medical, dental and vision coverage.
• Pre‑tax flexible spending accounts.
• Short‑ and Long‑Term disability, life and accident insurance.
• Service awards.
• Bonuses up to two times per year when qualifications are met.
• Instant Pay.
• McPerks.
• Dr on Demand.
• Meal discounts.
• Advancement opportunities.
• Paid training.
• Flexible schedule.
• Bereavement pay.
• Uniforms, including shoes.

Legal Disclaimer / EEO Statement

By applying to this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee is a separate company and the sole employer for this role. I acknowledge that all employment decisions will be made solely by the franchisee and that McDonald’s USA will have no involvement.