Department Manager

What You’ll Do (Department Manager)

Responsibilities may vary by department.

Guest Service DM

• Ensure crew and managers deliver exceptional guest experience.
• Oversee sales promotions and service standards.
• Maintain organized Front Counter, McDelivery cell, and Drive‑Thru operations.

Kitchen DM

• Ensure quality, safety, and fast‑food production.
• Monitor food cost and inventory.
• Train kitchen staff on procedures and new menu items.

People DM

• Hire, train, and schedule qualified crew.
• Motivate and recognize team members.
• Support staff development and retention.

All Department Managers

• Monitor performance and achieve departmental goals.
• Support shifts and operations for 100% customer satisfaction.
• Delegate tasks, follow up, and report results.

What You Need

• Previous managerial experience preferred (restaurant, retail, or hospitality).
• Positive, flexible, team‑oriented attitude.
• Ability to thrive in a fast‑paced environment.
• Must be 18 years or older.

Schedule

Flexible scheduling to meet restaurant needs.

Benefits

• Competitive starting pay: $15/hr.
• Paid time off starting day one.
• Medical, dental, and vision coverage for eligible employees.
• Meal discounts.
• Bonus program.
• Opportunities for growth and advancement.
• Tuition assistance.

Additional Info

This posting highlights key responsibilities, but the Department Manager role includes a variety of tasks not fully listed here. People who work in a McDonald’s restaurant perform several different tasks every day, and this posting does not list all the essential functions of this job.