Department Manager – McDonald’s
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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Responsibilities
Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. Managers also oversee assigned systems such as Training, Food Safety, and Inventory Management. They set goals, delegate tasks, follow up, and report results back to their team and other managers.
Department‑Specific Responsibilities
- Guest Service Department Manager: Ensure crew and managers deliver a great customer experience, execute sales promotions, train all service staff in procedures, and keep the Front Counter McCafé and Drive‑Thru organized for optimal service.
- Kitchen Department Manager: Ensure the restaurant delivers high‑quality, fast food; keep food safe and food cost controlled; train kitchen staff in production procedures, including new menu items.
- People Department Manager: Hire qualified crew, train them, and schedule them to meet sales and profit goals. Also ensure crew start positively and stay motivated through recognition.
Qualifications
- Previous managerial experience preferred, ideally in restaurant, retail, or hospitality environments.
- Positive team player with flexible schedule and passion for fast‑paced environments.
- Must be 18 years or older to serve as a manager in our corporate‑owned restaurants.
Benefits
- 15‑25 days paid vacation
- 10 paid holidays, anniversary splash and an 8‑week sabbatical every 10 years
- Education through Archways to Opportunity: options to earn a high school diploma, college tuition assistance, and English classes as a second language
- Medical, dental, and vision coverage
- Pre‑tax flexible spending accounts
- Short‑ and Long‑Term Disability, life and accident insurance
- Paid Leaves of Absence
- Service awards
- Employee Resource Connections
- Adoption Assistance
- Matching gifts program
Legal Disclaimer
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Seniority level
- Associate
Employment type
- Full‑time
Job function
- Sales and Business Development
- Restaurants