Department Manager

Department Manager – McDonald’s (franchisee) – Full‑time, Associate level

Job Overview

This position is located at a McDonald’s restaurant owned and operated by an independent franchisee. The franchisee is the sole employer responsible for hiring, discipline, staffing, and scheduling; McDonald’s USA has no involvement in employment decisions.

Responsibilities

• Lead shifts weekly, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned departmental systems such as Training, Food Safety, and Inventory Management.
• Set and communicate department goals, delegate tasks, and follow up on progress.
• Oversee service quality, sales promotions, and staff training for specific areas: Front Counter McCafé, Drive‑Thru, Kitchen, or People Department.
• Maintain kitchen quality and cost controls; ensure food safety and proper training for new menu items.
• Support hiring, training, scheduling, and motivation of crew to meet sales and profit goals.

Qualifications

• Previous managerial experience preferred; ideally in a restaurant, retail, or hospitality setting.
• Must be 18 years or older.
• Positive team player with flexible schedule and enthusiasm for a fast‑paced environment.

Benefits

• Competitive pay with potential for paid vacation (qualifications apply).
• Education support through Archways to Opportunity – high‑school completion, college tuition assistance, and ESL classes.
• Medical, dental, and vision coverage (qualifications apply).
• 401(k) plan.
• Christmas Savings Plan.
• Telemedicine and free crew meals.
• Company uniform.

Additional Information

By applying, you acknowledge that you would be employed by the franchisee, not McDonald’s USA, and all employment decisions are made by the franchisee.

Contact

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