We are looking for a Department Manager to lead operations at a McDonald’s Corporate owned restaurant. The position is offered by the independent franchisee that owns and operates the restaurant.
Responsibilities
- Manage day‑to‑day operation of the restaurant, ensuring a fast, accurate and friendly customer experience.
- Lead shifts each week and supervise crew and managers to meet service standards.
- Oversee assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks and reporting results to senior management.
Guest Service Department Manager
- Ensure crew and managers provide an outstanding customer experience.
- Coordinate sales promotions and verify proper execution.
- Train service staff on standard service procedures.
- Maintain organization of Front Counter, McCafé, and Drive‑Thru areas for optimal service flow.
Kitchen Department Manager
- Guarantee quality and timely food delivery to customers.
- Monitor food safety standards and control food costs.
- Train kitchen staff in production procedures and introduce new menu items.
People Department Manager
- Hire, train and schedule qualified crew to meet restaurant sales and profitability goals.
- Support crew development and recognize achievements to maintain motivation.
Qualifications
- Previous managerial experience, preferably in restaurant, retail or hospitality.
- Must be 18 years or older.
- Positive team player with flexible schedule.
- Passion for fast‑paced environments and excellent customer service.
Benefits
- 15-25 days paid vacation
- 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years
- Education opportunities through Archways to Opportunity including high‑school completion, college tuition assistance, and ESL classes
- Medical, dental and vision coverage
- Pre-tax flexible spending accounts
- Short- and long-term disability, life and accident insurance
- Paid leaves of absence
- Service awards
- Employee resource connection
- Adoption assistance
- Matching gifts program