Join to for the Department Manager role at McDonald’s . This job posting is for a position in a restaurant owned and operated by an independent franchisee, FRSCO Corporation, and not McDonald’s USA. The franchisee is the employer and is responsible for all employment matters at the restaurant. McDonald’s USA has no control over hiring, firing, discipline, supervision, staffing, or scheduling at the restaurant. McDonald’s Works for Me. I’m seeking a satisfying career with good benefits and great opportunities for advancement. I want a job that inspires my best and moves me forward. I value energy and purpose, coaching, and running a business that serves delicious food and feel‑good moments. With college tuition assistance, valuable job training, and retirement benefits, I can reach my goals and build my future. The Guest Service Department Manager’s responsibilities include ensuring crew and managers deliver a great customer experience; that sales promotions are performed effectively; that all service staff are trained in service procedures; and that the Front Counter McCafé and Drive‑Thru areas are organized for optimal service. The Kitchen Department Manager’s responsibilities include ensuring the restaurant delivers high‑quality, fast food; that food is safe; that food cost is controlled; and that all kitchen staff are trained in production procedures, including new menu items. The People Department Manager’s responsibilities ensure the restaurant hires qualified crew, trains them well, and schedules them to meet sales and profit goals; that crew receive a strong start and are recognized and motivated throughout their employment. Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality. Candidates must be 18 years or older. Must be able to lift, push or pull up to 50 pounds; perform general cleaning; stand for an entire shift of up to 8 hours; and be ServSafe certified and have attended McDonald’s training classes.
Responsibilities
Lead shifts every week, ensuring customers receive fast, accurate, friendly experiences
Manage assigned systems, such as Training, Food Safety, and Inventory Management, set goals, delegate tasks, follow up, and report results to team and leadership
Ensure the Guest Service Department delivers outstanding customer service, promotion execution, and clean organization of the Front Counter McCafé and Drive‑Thru
Ensure the Kitchen Department maintains quality food, safety, cost control, and proper training of kitchen staff
Ensure the People Department hires qualified crew, trains, schedules, and motivates employees to meet sales and profit targets
Qualifications
18 years or older, with a minimum of 2 years of department managerial experience preferred
Strong leadership skills and the ability to work in a fast‑paced environment
Physical ability to lift, push or pull up to 50 pounds; stand and move around for up to 8 hours
ServSafe certification and completion of McDonald’s training classes
Excellent communication, training, and organizational skills
Benefits
- Education through Archways to Opportunity, including High completion and college tuition assistance
- Medical, dental, and vision coverage
- Short‑ and Long‑Term Disability, life and accident insurance
- Paid Leaves of Absence per SB 312
- McDperks National discount programs
- Free meals and meal discounts
By applying to this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer. Any information I provide will be submitted only to the franchisee, who is responsible for all employment matters. McDonald’s USA will not receive a copy of my application and will have no involvement in hiring decisions.
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