Department Manager

Department Manager – McDonald’s

Join to apply for the Department Manager role at McDonald’s .

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee will be your employer, not McDonald’s USA. All employment matters such as hiring, firing, supervision, staffing, and scheduling are the responsibility of the franchisee. McDonald’s USA has no control over or involvement in employment decisions.

McDonald’s Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The job for me – get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The team for me – our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The company for me – from here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Responsibilities

• Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• The Department Manager operates similarly to a shift manager but also leads assigned departments (Guest Service, Kitchen, People).
• Oversee and manage assigned systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to the team and other managers.
• For the Guest Service Department Manager: ensure crew and managers deliver great customer experience, execute sales promotions, train staff in service procedures, organize Front Counter McCafé, Drive‑Thru, and McDelivery areas.
• For the Kitchen Department Manager: ensure the restaurant delivers high‑quality, fast food, maintains food safety, controls food cost, and trains kitchen staff in production procedures.
• For the People Department Manager: hire qualified crew, train and schedule them to meet sales and profit goals, ensure crew start well, and recognize and motivate them throughout their tenure.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedule and passion for a fast‑paced environment.
• Must be 18 years or older.

Benefits

• Service Awards
• Paid training classes
• Bonuses for outstanding customer service
• Opportunities for advancement
• Education through Archways to Opportunity, including the possibility to earn a high school diploma, college tuition assistance

This job posting contains some information about what it is like to be a Department Manager in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA.

Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. The independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.

I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.