Department Manager

Department Manager

Flecha Cantina is a vibrant, upscale Mexican restaurant dedicated to delivering exceptional dining experiences. The Department Manager is responsible for leading the team, ensuring seamless daily operations, and upholding high standards of hospitality and cuisine.

Key Responsibilities

• Direct and manage all front‑of‑house operations to cultivate an elevated guest experience, ensuring a welcoming, efficient, and high‑standard service atmosphere.
• Direct all personnel actions within the department, including recruiting, hiring, training and managing performance to cultivate a culture of excellence and high‑performance teamwork; maintain a positive and productive work environment in compliance with all federal, state, and local employment laws.
• Assume accountability for the results of the department, exercising independent judgment to manage labor and supply costs while identifying opportunities for revenue expansion.
• Ensure and maintain compliance with health, safety, and sanitation standards.
• Resolve guest concerns promptly and professionally, ensuring satisfaction and loyalty.
• Run quality shifts where execution, hospitality and profitability are second to none.
• Perform other duties as assigned by ownership or regional management.

Qualifications

• Minimum 3 years of management experience in a high‑quality, elevated restaurant setting, with demonstrated experience managing and directing the work of subordinate employees.
• Strong understanding of elevated dining concepts and guest expectations.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational skills.
• Proficiency with restaurant management platforms, POS systems and financial reporting.
• Ability to thrive in a fast‑paced, dynamic environment.
• Valid Food Handlers Certification and California RBS certification required (or ability to obtain within 30 days of hire).

Benefits

• Competitive salary and bonus opportunities
• Health and wellness benefits
• Paid time off and employee mealsProfessional development and growth opportunities

Physical Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).
• Ability to lift and carry up to 25–50 pounds as needed.
• Must be available to work flexible hours, including evenings, weekends, and holidays.

Why Join Flecha by Mark Wahlberg?

• Be part of a team that redefines traditional Mexican cuisine with creativity and passion.
• Work in a vibrant, polished casual dining environment where your leadership skills will be valued and developed.
• Enjoy competitive compensation and opportunities for growth within our expanding brand.

Flecha Cantina is an equal opportunity employer. We comply with all applicable federal, state, and local laws regarding non‑discrimination in employment. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.