Department Head

Job Location: Knoxville - Rocky Hill - Knoxville, TN 37919

Responsibilities

• Help unload incoming trucks and put away merchandise as arranged by management.
• Execute the daily operational day‑to‑day goals and priorities assigned by the store manager with an "Ace Pace".
• Remove promotional bin tags from displays and price tags as required.
• Restock merchandise displays as needed, watching end caps and side wings.
• Handle special orders for all non‑stock items.
• Never tell a customer no without checking with a manager.
• Watch for shoplifters and act in line with Elder’s policy to discourage shoplifting.
• Provide excellent customer service and interaction to help prevent shoplifting.
• Respond to radio requests.
• Other duties as assigned.

Qualifications

• High School diploma or General Equivalency Diploma (GED) preferred.
• Minimum of 6 months to 1 year of retail experience.
• Technically proficient in computer systems and related software.
• Gather and analyze data and maintain accurate records.
• Take initiative, assume responsibility, and execute thoroughly.
• Interact with staff at all levels of the organization.
• Bilingual (Spanish) verbal and written communication skills strongly preferred.
• Possess a valid driver’s license with an acceptable driving record in accordance with the company’s insurance carrier’s standards.