Dental Office Specialist

Dental Office SpecialistLocation: Magnolia, Texas 77354Employment Type: Full-Time, On-SiteAbout This OpportunityJoin our dynamic dental practice as a Dental Office Specialist and become the welcoming face of our patient experience! In this pivotal front-office role, you'll manage all aspects of patient interactions—from scheduling and registration to insurance verification and financial counseling. If you're organized, bilingual, and passionate about delivering exceptional patient care in a fast-paced environment, we want to hear from you!Key ResponsibilitiesManage patient appointment scheduling, cancellations, and rescheduling with accuracy and professionalismConduct proactive patient outreach to remind patients of upcoming appointments and follow up on missed visitsAnswer and route multiple telephone lines efficiently, documenting messages accurately and ensuring timely follow-upWelcome and check in patients, ensuring complete and accurate registration documentationVerify insurance coverage and patient demographics; identify patients who qualify for financial assistance programs and Sliding Fee DiscountsProcess patient checkout, document follow-up appointments, and maintain organized medical recordsCollect co-payments and process cash transactions with accuracy and integrityHandle copying, faxing, and other administrative duties to support smooth office operationsCollaborate with team members on special projects and contribute to team meetingsRequired QualificationsBilingual proficiency in English and Spanish (required)Minimum of 3 years of dental office experienceWorking knowledge of dental procedures and terminologyProven ability to thrive in a fast-paced, customer-centric environmentExcellent communication and organizational skillsProficiency with computer systems, including Microsoft Office and dental management software (such as Athena Health)Professional demeanor with a positive attitude and strong team collaboration skillsHigh school diploma or GEDPreferred QualificationsTexas Registered Dental Assistant (RDA) LicenseNitrous oxide sedation monitoring certificationWhy Join Our Team?We're looking for a dedicated professional who understands that exceptional patient care starts at the front desk.

You'll be instrumental in creating a welcoming environment, managing our patient flow, and ensuring every interaction reflects our commitment to quality care. Your bilingual skills and dental expertise will be valued assets as we serve our diverse community in Magnolia, Texas.