Engaging with members to handle customer service inquiries via telephone, the full-time remote Dental Customer Service Trainee will receive, investigate, and resolve customer inquiries while utilizing Enterprise-AI tools to enhance service efficiency. Key responsibilities Receiving, investigating, and resolving customer inquiries in a timely and accurate manner Handling customer service inquiries and problems through various communication channels Documenting all customer communications clearly and ensuring first-contact resolution Required qualifications High School Diploma or equivalent At least 1 year of experience in a customer service support role Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) Ability to work independently and collaboratively in a fast-paced environment Strong decision-making and problem-solving skills
Dental Customer Service Trainee in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.