Denials Operations Manager

Leading a dedicated operations team, the full-time Manager, Denials will oversee daily activities, ensure productivity and quality goals are met, and drive efficient resolution of high-priority accounts in a fully remote environment. Key responsibilities Oversee daily operations of the assigned team, balancing workloads and managing caseloads to meet company goals Utilize data and operational reporting to identify trends, remove barriers, and ensure service line KPIs are achieved Conduct staff evaluations, provide training and development opportunities, and facilitate communication across departments Required qualifications High School Diploma or equivalent required; Bachelor's degree preferred A minimum of 2 years of leadership experience in a management or supervisory role preferred At least 2 years of related industry experience required Minimum of 6 months experience as an Appeals Specialist or above level at the company required Proficiency in Microsoft Office products and experience with various client systems and payer portals