hackajob is collaborating with Infor to connect them with exceptional professionals for this role.
Infor is looking to hire a Hospitality Delivery Executive to provide project oversight and client support of our Cloud based solutions. Infor Products are used by Hotels, Casinos, and Resorts to manage their day-to-day operations for Hotel Management, Sales & Catering, Restaurant Point of Sales and Revenue Management. Projects require industry specific knowledge to effectively manage resource assignments for configuration, training, support, and technical integrations. As a Delivery Executive you are engaged throughout our customer's journey from sales to product delivery and transition to customer support.
A Typical Day in the Life Includes:
Project Management and executive oversight including:
* Being accountable for overall delivery success across multiple projects or programs, ensuring alignment with business and organizational goals.
* Fostering client relationships; handling escalations, ensuring client satisfaction at the executive level.
* Overseeing team projects to ensure proper governance; ensuring scope aligns to contractual commitments.
* Provide team leadership related to the financial health of the delivery portfolio; addresses business constraints and resource needs.
Support of the Infor Consulting business through accurate project accounting:
* Maintaining project financial and project profitability, to include resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.
* Providing timely and accurate updates to all internal reporting and tracking systems.
* Ensuring all project resources are identified, forecasted, and staffed.
* Responsible for high value services work orders
Basic Qualifications:
* Experience leading projects and managing customer engagements from planning through execution
* Experience working within hospitality operations, including knowledge of operational processes and business workflows
* Experience communicating and collaborating with executive-level stakeholders and customer leadership teams
* Proficiency using project management platforms and Microsoft Office applications to track, manage, and communicate project activities
* Ability to manage multiple workstreams, maintain project documentation, and follow established processes and timelines
* Ability to travel up to 50% or prefer Las Vegas resident
* Legal authorization to work permanently in the United States for any employer without requiring a visa
Infor is looking to hire a Hospitality Delivery Executive to provide project oversight and client support of our Cloud based solutions. Infor Products are used by Hotels, Casinos, and Resorts to manage their day-to-day operations for Hotel Management, Sales & Catering, Restaurant Point of Sales and Revenue Management. Projects require industry specific knowledge to effectively manage resource assignments for configuration, training, support, and technical integrations. As a Delivery Executive you are engaged throughout our customer's journey from sales to product delivery and transition to customer support.
A Typical Day in the Life Includes:
Project Management and executive oversight including:
* Being accountable for overall delivery success across multiple projects or programs, ensuring alignment with business and organizational goals.
* Fostering client relationships; handling escalations, ensuring client satisfaction at the executive level.
* Overseeing team projects to ensure proper governance; ensuring scope aligns to contractual commitments.
* Provide team leadership related to the financial health of the delivery portfolio; addresses business constraints and resource needs.
Support of the Infor Consulting business through accurate project accounting:
* Maintaining project financial and project profitability, to include resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.
* Providing timely and accurate updates to all internal reporting and tracking systems.
* Ensuring all project resources are identified, forecasted, and staffed.
* Responsible for high value services work orders
Basic Qualifications:
* Experience leading projects and managing customer engagements from planning through execution
* Experience working within hospitality operations, including knowledge of operational processes and business workflows
* Experience communicating and collaborating with executive-level stakeholders and customer leadership teams
* Proficiency using project management platforms and Microsoft Office applications to track, manage, and communicate project activities
* Ability to manage multiple workstreams, maintain project documentation, and follow established processes and timelines
* Ability to travel up to 50% or prefer Las Vegas resident
* Legal authorization to work permanently in the United States for any employer without requiring a visa
Delivery Executive, Hospitality (Casino/Hotel) in remote at Unknown Company
This position is listed as contract and onsite.