Delivery Director

Industry : Property & Casualty (P&C) Insuranc

eRole Summar

yWe are looking for a VP-caliber Delivery Directo r to lead strategic technology transformation and managed-services delivery for P&C insurance clients

.The ideal candidate combines strong technical/engineering leadership, P&C insurance expertise, executive presence, commercial ownership, and large-scale delivery experienc e

.Key Responsibilitie

• sLead complex, multi-program delivery across policy, claims, underwriting, billing, distribution, data, analytics, and C X
• .Manage executive client relationships, delivery governance, transformation roadmaps, risks, budgets, quality, and business outcomes
• .Provide technical leadership across cloud, APIs, modern applications, data platforms, automation, and A I, with the ability to challenge architecture and engineering decisions
• .Lead large distributed onsite/offshore/nearshore and multi-vendor team s
• .Own program financials including revenue, margin, forecasting, utilization, cost management, and invoicin g
• .Drive solutioning, staffing, SOW governance, transitions, managed services, SLAs, and service improvements
• .Lead recovery plans, risk management, continuous improvement, and executive reporting
• .Support account growth through renewals, cross-selling, and transformation opportunitie s
• .Ensure alignment with security, privacy, audit, regulatory, market-conduct, and responsible AI requirement s

.P&C Insurance Expertis

eStrong knowledge across

• :Policy administration, rating, quoting, underwriting & renewal
• sClaims, FNOL, adjudication, reserves, payments & subrogatio
• XData, analytics, regulatory reporting & complianc
• ePersonal & Commercial Lines: Auto, Homeowners, Property, Casualty, Workers’ Compensation, General Liability & Specialt

yRequired Qualification

• s14+ year s of progressive technology delivery, program, portfolio, or engineering leadership
• .Strong prior hands-on engineering / technical leadershi p experience as Senior Engineer, Technical Lead, Solution Architect, Engineering Lead, or similar
• .Deep P&C insurance industr y experience delivering mission-critical programs
• .Recent experience with modern applications, APIs, cloud-native platforms, data, automation, and A I
• .Ability to evaluate and challenge architecture, security, technical trade-offs, delivery feasibility, and ris k
• .Experience leading large, multi-workstream, multi-vendor, global team s
• .Strong P&L/margin, budgeting, forecasting, utilization, and commercial ownershi p experience
• .Excellent executive stakeholder management and communication skills
• .Experience with Agile, Scrum, SAFe, Waterfall, and hybri d delivery models
• .Experience with managed services, SLAs, incident management, hypercare, and implementation-to-run transitions

.Preferre

• dPMP, PgMP, PMI-ACP, SAFe, Scrum, ITIL, Cloud, or Architecture certifications
• .Experience with Guidewire, Duck Creek, Majesco, Salesforce FS C, or similar insurance platforms
• .Global delivery experience across onsite/offshore/nearshore models
• .Experience with AI governance, responsible AI, data privacy, and model risk managemen t
• .MBA or equivalent advanced business qualification