Delivery Assurance Field Rep -Remote / Travel

Delivery Assurance Field Representative Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions. This remote position requires aspects of Supply Chain Management, Procurement, Manufacturing, and Quality Assurance disciplines along with the ability to travel. Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances. Monitor MRP tools, Production schedules, WIP (shop floor/provided report), and non-conformances against delivery commit dates. Estimate / revise delivery dates. Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure. Work requires the natural ability to easily develop positive, customer-facing, working relationships with designated service providers, engine center staff and program management. Conduct part planning, execution, and verification work Document, summarize, write reports, and disseminate information per requirements. Review data discrepancies and gaps across multiple systems. History of customer facing interaction Familiarity with MRP, Production Scheduling, Delivery estimation, Risk analysis, Crisis mitigation, and sub-tier supplier involvement Experience with warehousing, shipping and distribution Ability to learn SAP Fiori workflows and navigation with the expectation to train and support end users. Experience managing support tickets and reporting on ticket resolution and service performance KPIs. Train employees on how to effectively use SAP Fiori, ensuring teams understand key workflows, best practices, and system navigation. Manage and complete help requests, respond to user inquiries, and track the completion of closed support tickets. Planning of Material / Inventory / Tool / Buffer stocks Involvement with Process Planning and Production Readiness reviews Knowledge of material packaging and handling Quality Assurance aspects: Experience with quality systems and industry standards compliance (including process and material certs) Understanding proper Measurement/Inspection tool use and requirements History identifying and resolving part quality and delivery issues - including utilization of formal problem solving tools and NCM requirements Proficiency using MS office suite Superior Customer/Supplier interaction Work will be performed at supplier sites or remote locations Substantial amounts of telephone and computer work. Valid driver's license and personal vehicle are required Ability to rent vehicles, as needed, from major car rental servicers Pay Range: $23 - $26 per hour Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan. This position is classified as Remote within the United States.

Travel requirements: Due to the nature of the work, 100% of travel is required. Full-time (Regular) * Dental insurance * Health insurance * Life insurance * Short/Long Term Disability