Delaware Licensed Customer Service Specialist

To support a growing team, the full-time Delaware Licensed Customer Service Specialist will manage incoming inquiries, deliver exceptional customer service, and ensure accurate client account setup and maintenance in a 100% remote environment. Key responsibilities Handle inbound and outbound communications, including calls, emails, and faxes, professionally and promptly Process intake for referrals, set up new client accounts, and update existing account information Troubleshoot and resolve account-related issues while maintaining strict confidentiality of client information Required qualifications High School Diploma or GED required 1-3 years of experience in a call center or customer service role preferred Proficiency in Microsoft Office (Word, Excel, Outlook) Reliable high-speed internet connection suitable for remote work Ability to multitask and work effectively in a fast-paced environment