Debt & Asset Recovery Specialist
Our Client is seeking a Debt & Asset Recovery Specialist to join its recovery team in Itasca. This role is focused on late-stage collections, asset recovery, repossessions, and loss mitigation. The ideal candidate is comfortable handling difficult conversations, managing a high-volume portfolio, and working with customers to achieve the best possible recovery outcomes.
If you have experience with asset-based collections, skip tracing, repossessions, or recovery operations, this is an excellent opportunity to join a collaborative team in a hybrid work environment.
Why This Role?
- Hybrid work schedule
- Opportunity to work directly on asset recovery and loss mitigation initiatives
- High-volume, relationship-driven environment
- Exposure to KPIs and portfolio performance metrics
- Collaborative, team-oriented culture
Key Responsibilities for the Debt & Asset Recovery Specialist
- Manage a portfolio of delinquent accounts and recovery cases
- Conduct high-volume outbound calls and customer communications
- Perform skip tracing to locate customers and assets
- Utilize tools such as TLO and/or CLEAR to support recovery efforts
- Negotiate payment arrangements and workout solutions when appropriate
- Monitor portfolio performance, recovery rates, and cycle time metrics
- Maintain accurate account documentation and collection notes
- Prepare reporting and analysis using Excel and Microsoft Office tools
Qualifications for the Debt & Asset Recovery Specialist
Required:
- Experience with asset recovery, repossessions, late-stage collections, or loss mitigation
- Skip tracing experience (required)
- Experience using TLO and/or CLEAR
- Strong negotiation and conflict-resolution skills
- Ability to manage 50+ calls and 100-200 accounts simultaneously
- Microsoft Office proficiency, including Excel
Preferred:
- Consumer finance or asset-based collections experience
- Workout or recovery negotiation experience
- Experience working with recovery KPIs including recovery rates and cycle times
Debt Resolution Specialist in itasca at Unknown Company
This position is listed as full time and hybrid.