To support a growing team, the full-time remote Debt Collection Specialist will connect with consumers to resolve delinquent purchased debt accounts through high-volume outbound calls, skip tracing, and negotiating settlements while ensuring compliance with relevant regulations. Key responsibilities Conduct high-volume outbound calls to consumers regarding delinquent accounts Perform skip tracing to locate consumers and manage the collection pipeline with timely follow-ups Negotiate settlements and payment arrangements while maintaining compliance with FDCPA and FCRA regulations Required qualifications Minimum 2 to 3 years of third-party collections experience, with at least 1 year working specifically with purchased paper Proven track record of meeting target metrics in a remote work environment Familiarity with auto-dialers, CRM software, and skip-tracing platforms Knowledge of regulatory requirements, including the "Mini-Miranda" and state-level statutes of limitations Strong negotiation skills and ability to manage time effectively