Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Company Description

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Description

• Full-time

Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist

Number of Positions - 1

The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related) , while maintaining the bank's compliance with RegulationE , VISA, NACHA, and AUB's T&C.

The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.

Qualifications

• Basic understanding of VISA rules/disputes
• Excellent communication skills, including writing, editing, proof reading, and speaking
  • Ability to lead projects independently.
  • Ability to address audiences of varying sizes internally and externally
  • Ability to exercise sound business judgment
  • Working knowledge of generally accepted business practices for internal communications
  • Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint
  • Ability to handle multiple tasks with attention to details
  • Flexible, able to adapt to change and comfortable with ambiguity.
• Previous debit card fraud experience/understanding

Additional Information

Zillion Technologies, Inc is an Equal Opportunity and Affi­rmative Action Employer committed to the value of workforce diversity.