DDA Case Manager

Department: Day Habilitation Services

Reports To: Day Habilitation Program Manager

Exempt/Non-Exempt: Exempt

Salary: $48,000 - $50,000 YEARLY

Location: The League for People with Disabilities – Baltimore, MD

Summary:

The DDA Case Manager plays a vital role in supporting adults with developmental and intellectual disabilities to lead independent, fulfilling, and community-connected lives. This position ensures each participant's Person-Centered Plan (PCP) is implemented with integrity and aligned with DDA standards and The League's mission to help individuals "achieve independence and self-determination."

The Case Manager serves as the primary advocate and liaison between participants, their families, interdisciplinary teams, and community partners-driving quality outcomes through coordination, communication, and compassion.

Essential Duties and Responsibilities:

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  Coordinate and Monitor Services:

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    Develop, implement, and monitor individualized Person-Centered Plans (PCPs) in collaboration with participants, families, and care teams.

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    Ensure services align with DDA regulations, goals, and participant preferences.

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  Advocate and Support:

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    Serve as a key advocate for participants' rights, choices, and inclusion within Day Habilitation and the broader community.

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    Facilitate ongoing communication between families, residential providers, and community partners to ensure consistent care.

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  Documentation and Compliance:

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    Maintain accurate, timely, and compliant records in accordance with DDA, Medicaid, and agency standards.

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    Prepare reports, progress notes, and assessments that demonstrate measurable outcomes and service impact.

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  Team Collaboration:

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    Partner with Day Hab staff, clinicians, and support professionals to ensure holistic and person-centered service delivery.

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    Participate in interdisciplinary team meetings and case reviews to adjust plans as participant needs evolve.

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  Quality Assurance and Improvement:

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    Identify and address barriers to participant success, contributing to program improvements and best practice sharing.

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    Support DDA audits and reviews by ensuring documentation accuracy and readiness.

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  Community Engagement:

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    Connect participants with community resources and opportunities for employment, recreation, and volunteerism.

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    Promote The League's inclusive culture by modeling respect, empathy, and empowerment in every interaction.

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Qualifications:

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  Education: Bachelor's degree in Social Work, Psychology, Human Services, or a related field required.

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  Experience: Minimum 2 years of experience providing case management or support coordination for individuals with developmental or intellectual disabilities preferred.

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  Knowledge:

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    Understanding of DDA regulations, person-centered planning, and community integration principles.

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    Familiarity with Medicaid waiver services and electronic documentation systems.

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  Skills:

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    Strong organizational, communication, and advocacy skills.

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    Ability to build trust and rapport with diverse individuals and families.

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    Proficiency in Microsoft Office Suite and data tracking systems.

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  Other Requirements:

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    Valid driver's license, reliable transportation, and ability to pass background checks.

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Core Competencies:

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  Compassionate Advocacy

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  Person-Centered Thinking

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  Collaboration and Teamwork

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  Accountability and Attention to Detail

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  Cultural Competence

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  Adaptability and Problem-Solving

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