This role reports directly to the Head of the Data Science and Machine Learning Department, serving as a horizontal support across various customer management areas. These areas include line management, customer experience, and collections.
Key Responsibilities:
- Guide and mentor a team of data scientists in analyzing complex datasets to derive meaningful insights;
- Collaborate with program business analysts to convert data-driven findings into practical business strategies;
- Transform business problems into actionable modeling challenges;
- Manage the development of production models from inception to implementation, in coordination with MLOps, Data Engineering, and Engineering teams;
- Strategically design and conduct tests to assess behavioral patterns or business hypotheses.
Experience:
- Bachelor’s or Master’s degree in Economics, Finances, Statistics, Mathematics, Physics, or other quantitative discipline;
- Expert in SQL with proficiency in Python or another scripting language, with the interest and initiative to learn relevant new technologies;
- Experience building predictive models, customer lifetime value models, or other financial models (DCFs);
- Experience leading or collaborating with data scientists for business problem solving or model development;
- 2+ years of working experience in designing and executing A/B tests;
- 4+ years of work experience in data-centric or business modeling roles.
Skills and attitudes
- Proven ability to drive projects independently;
- Solid oral and written communication skills, particularly in conveying analytical concepts and methods;
- A collaborative team player who excels in effective communication, cross-functional collaboration, and aligning efforts for the company’s overall benefit;
- Exhibits a demonstrated capacity to perform under pressure, meet tight deadlines, and respond proactively, decisively, and flexibly to challenges;
- Possesses a deep passion for data, a keen interest in business operations, and an ever-ready attitude to confront problems head-on.
Bonus Points:
- 3+ years of working experience in the credit industry;
- Demonstrated experience collaborating with product managers and backend engineers for the execution and monitoring of tests or decisioning processes;
- A proven track record of rapidly acquiring proficiency in new technologies, concepts, and tools.
What we offer
- Make a positive impact on the lives of our customers via financial inclusion
- International exposure & work experience
- Professional development opportunities
- Promote from within
- Competitive salaries with strong Stock Option package
- Health, dental and vision insurance
- Paid time off
- Flexible schedule including remote work
- 401(k)
- Health Savings Account
- FSA
- Commuter Benefits
- Short and Long Term Disability
- Life Insurance
- Employee Assistance Program
- Open office design
- Onsite gym
- Casual dress code
- Company outings