Job TitleResponsible for all aspects related to entering of medication orders.Job DutiesResponsible for accurate data entry of incoming prescriptionsResponsible for accurate selecting billing and shipping methods for incoming patient ordersCustomer service coverage for incoming calls and directing incoming calls to appropriate staff as neededProvides resolution to customer service issues to ensure member satisfactionWork with members to provide resolution to payment related issues on accounts/ordersMaintain and keep reasonable production as determined by supervisorMay assist in orienting and training new employeesResponsible for completing all mandatory and regulatory training programsPerform other duties as assignedAttendance RequirementsMust be available, and on-time for scheduled work shifts.Must be able to work nights and weekends as required.Educational RequirementsMinimum: High School Diploma or GEDPreferred: Pharmacy technician or related certificationExperienceExperience in a customer service related fieldJob Skill RequirementsBroad knowledge of medications, physician orders, and pharmacy systemsStrong communication skillsOutstanding customer service skillsExcellent organization skillsAbility to multitask and prioritizeExcellent computer and keyboarding skillsSuccessful completion of a pre-employment and/or random drug screening testCompensation$15.50 - $16.36 an hourThe final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.