Azure Data Engineer/Fabric OperationsProvide advanced technical support for Microsoft Fabric customers across different service components (Data Engineering, Data Science, Data Warehousing, etc.). Own the onboarding process, helping the business and engineering teams set up and deploy their use cases on Microsoft Fabric environment. Diagnose and troubleshoot issues related to data integration, pipeline management, applications, Power BI integration, and other fabric components.
Identify and escalate critical issues to relevant teams and ensure timely resolution. Own and perform performance tuning, optimization, and various technical enhancements for the Microsoft Fabric solutions. Act as a subject matter expert (SME) on Microsoft Fabric and provide consultation to customer/engineering team on how to best utilize the platform.
Advise on architectural best practices, implementation strategies, and integration solutions. Conduct troubleshooting and deep-dive analyses of data workflows and advise on optimizations. Collaborate closely with internal teams (engineering/platform/etc.) to report bugs, request enhancements, and relay the feedback to improve the product.
Contribute to documentation, knowledge bases, and technical articles to ensure team have access to the latest troubleshooting steps and solutions.