Exzeo Group, Inc. is seeking a Workforce Manager to plan, forecast, and optimize staffing for a multi-client contact center. You will analyze call data and trends, develop staffing models, and manage schedules to meet service levels.
The role requires hands-on analytics, cross-functional collaboration, and real-time workforce adjustments to maximize productivity and client satisfaction.
#J-18808-LjbffrData-Driven Forecasting & Scheduling Lead in tampa at Unknown Company
This position is listed as full time and onsite.