Supporting the implementation and ongoing servicing of the client lifecycle by leading a team of resources to provide timely and accurate completion of projects
Coordinating with clients to identify, validate, and recommend changes to process builds that improve data quality and ensure successful project outcomes
Opportunities to serve and interact across multiple product lines including Health and Welfare, Defined Benefit, Defined Contribution, Stock Plan Services, and HR/Payroll
Leading project delivery, including understanding and communicating requirements to project support team, proactively monitoring progress of projects and budgets, addressing issues, and making course corrections as needed to ensure attainment of goals within the scope of the project
Understanding analytical outcomes, preparing client friendly materials and communicating findings and next steps to internal and external partners
Working closely with internal partners to compose/obtain agreement on/develop processes that deliver coordinated results where expected
Building and maintaining successful relationships with clients, vendors, and internal partners
Balancing constant communication while delivering on responsibilities
Requirements
A bachelor's degree (MBA or equivalent experience preferred)
Significant experience in Stock Plan administration
5-8 years in project management, consulting, total benefits outsourcing administration, and/or new business implementation
Outstanding project management skills
Proven ability to manage various sized, client-facing program/project teams to successful completion
Proficiency in an Equity Compensation consulting role, client management, or an administration team manager (corporate benefits, outsourcing, or consulting firm)